Employee Support

We are here for you - human support for complex issues and AI-powered resources for immediate answers to common questions.

Simplified Support, Personalized Care.

Your employees deserve clear benefits answers whenever they need them. Our dedicated Benefits Help Desk provides fast, accurate information and support for all insurance-related questions, 24/7, through their preferred channel. Empowering your employees to get the most from their benefits.

Your Benefits Advocate
Your Benefits Advocate

A dedicated Account Coordinator learns your plan and works on your behalf to resolve any issue.

Easy to Reach Us
Easy to Reach Us

Contact us by email, form, phone, or chat – whichever is most convenient for you.

Instant Access
Instant Access

Our artificial intelligence provides instant responses to many common questions.

Reduce HR Workload
Reduce HR Workload

Our team handles employee benefits inquiries, freeing your HR staff to focus on strategic initiatives.

Reduce HR Workload
Boost Employee Satisfaction

When employees get the benefits help they need, it improves morale and reduces frustration with their coverage.

Compliance
Simplified Compliance

We provide a central location for benefit notices and other important documents, ensuring you meet your disclosure requirements.

What Our Clients Say

Don't just take our word for it. Here's how our Benefits Help Desk makes a real difference for your employees:

Katie S.
Jackie was great, helped me with my coverage for my daughter, and reminded me to turn in forms when I forgot to do it.
Katie S.
Member
Natalie B-1
Lynn was incredibly helpful, prompt with her responses, and thorough. I was so relieved and impressed yesterday. Thank you!
Natalie B.
Spouse
Corey H
Bob was beyond helpful. Very kind and understanding of my situation, and always responded with answers and solutions in a very timely manner.
Corey H.
Member
Gina B
Dele assisted me quickly and was able to resolve the issue for me also very quickly. I was very impressed with the care and attention of the customer service!
Gina B.
Member
Patricia M
Bridget went above and beyond to answer my questions both thoroughly and in a very timely manner. Excellent service!!! :)
Patricia M.
Member
Shawn H
I got my answers quick, I was given the support I needed. I’m not great with tech stuff and Jackie gave me all the directions and links to make it easy
Shawn H.
Member

Tired of benefits headaches?

Get the benefits help you need, when you need it. We're currently accepting a limited number of new clients. Contact us for a personalized consultation.